- Refund policy -

Refund Policy for [SG Photography]

Last updated: [20/08/2023]

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1. Refund Eligibility

Thank you for choosing [Your Website Name]. We strive to provide you with exceptional wildlife and landscape photography products and services. Please review our refund policy below.

2. Digital Products (E-books, Downloads, etc.)

Due to the nature of digital products, we generally do not offer refunds for these items. However, if you experience technical issues accessing or downloading the product, please contact our customer support within [X] days of purchase. We will make every effort to assist you and resolve the issue.

3. Physical Products (Prints, Merchandise, etc.)

We take great care in producing and delivering our physical products. If you receive a damaged or defective product, please contact us within [X] days of receiving the item, and we will provide instructions for returning the product. Upon inspection and confirmation of the damage, we will either issue a replacement or offer a full refund, including return shipping costs.

4. Photography Workshops and Tours

Refund policies for workshops and tours may vary based on the specifics of the event. Generally, refunds will be offered as follows:

• [X]% of the registration fee is refundable if cancellation is made [Y] days before the event.

• No refunds will be provided for cancellations made [Z] days or less before the event.

Please refer to the specific event's registration information for precise details on the refund policy.

5. Custom Orders

For custom orders, including commissioned photography work, refunds are generally not provided once work has commenced. If you are dissatisfied with the progress or final product, please contact us to discuss potential resolutions.

6. Requesting a Refund

To request a refund, please contact our customer support at [contact email]. Provide your order details and a clear explanation of the reason for the refund request. Our team will review your request and respond within [X] business days.

7. Changes to this Refund Policy

We may update this refund policy as needed. The "Last updated" date at the beginning of this policy indicates when the latest revisions were made. Please review this policy periodically.

8. Contact Us

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If you have any questions or concerns about this refund policy, please contact us HERE.

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